Grand Junction Regional Communication Center Wins Statewide Award
Comm. Ctr. Manager Monica Million Also Honored
There’s a lot of pride filling the Grand Junction Regional Communication Center. That’s the official title for the 911 dispatch center located here in the Police Department and the folks who answer the phone when you call with an emergency.
The pride comes from the fact that last week the Grand Junction Regional Communication Center was named Communication Center of the Year for the State of Colorado. The award is given by the Colorado chapter of the Association of Public Safety Communications Officials (APCO). It is based on nominations for centers across the state and then voted upon by the APCO board members. This is a very prestigious achievement and it is the first time the GJRCC has been selected for the award. They will now be in the running for the national Communication Center of the Year.
The pride doesn’t stop there. GJRCC Manager Monica Million was also honored as the Colorado APCO/NENA Communication Center Manager of the Year. She too will now be in the running for the national award of the same name.
Police Chief John Camper knows these folks work tremendously hard to keep their skills honed so they can offer the best service to people in Mesa County, and he’s glad that hard work is getting them some well deserved attention.
“We have long known that our GJRCC employees are 100% dedicated to the safety of our emergency services personnel. These awards recognize that dedication, as well as their skill, their professionalism, and their commitment to outstanding service to our citizens,” he said.
The Grand Junction Regional Communication Center is a 24 hour, 365 day a year operation, responsible for answering 911 and non-emergency calls, which average about 1000 per day. The GJRCC is located in the Grand Junction Police Department and has a staff of 47 telecommunicators and supervisors who dispatch for 10 law enforcement and 12 fire/EMS agencies in Mesa County, as well as the Grand Junction Regional Airport.
The Incident Dispatch Team, which is comprised of members of the GJRCC, responds to
large incidents in the Mobile Communication Vehicle and provides on scene dispatch support. Since 2007, when the GJRCC first acquired the Mobile Communication Vehicle, the Incident Dispatch Team has provided support for Country Jam, Rock Jam, Fruita fireworks night, and the Air Show. The team has also responded to many unplanned incidents, including search and rescues in the surrounding mountains, wildfires, major accidents on the interstate, and many others.
More information about the GJRCC can be found on our website, where you can also Learn About A Day in the Life of a 911 Telecommunicator.